POLICY ## 1. Who We Are RMC13GlobalProductions LLC (“RMC13,” “we,” “us,” or “our”) is based in California and operates an entertainment, streaming, production, artist-development, booking, marketing, and eCommerce platform for audiences worldwide. This policy explains how we collect, use, disclose, retain, and protect personal information through our website, mobile applications, streaming services, bookings, orders, forms, community features, and related services. It supplements any applicable corporate or parent-company privacy policy. ## 2. Information We Collect We may collect: - Name, email address, phone number, billing and shipping information. - Order, payment, booking, invoice, and transaction details. - Messages and information submitted through contact forms. - Account and customer-service information. - Device information, IP address, browser details, usage information, cookies, and similar technical data. - Information received from payment providers, advertising platforms, analytics providers, streaming services, email providers, shipping services, and Wix. - Information you voluntarily submit through community, entertainment, production, or creative features. We do not intentionally collect sensitive information such as health data, biometric data, precise location, or similar sensitive categories. ## 3. How We Use Information We use personal information to: 1. Provide streaming, entertainment, production, booking, purchasing, and related services. 2. Process payments, orders, bookings, invoices, refunds, and customer support. 3. Communicate about transactions, services, updates, and marketing. 4. Improve website, application, streaming, and entertainment experiences. 5. Promote our services through Google Ads and other marketing channels. 6. Analyze usage, maintain security, prevent fraud, and troubleshoot problems. 7. Meet tax, accounting, legal, and regulatory requirements. 8. Create website stories, posts, mockups, and business materials using Wix AI tools. 9. Provide assistance through an AI receptionist. Our AI tools do not make decisions about eligibility, pricing, access, employment, credit, or other similarly significant outcomes. ## 4. How We Share Information We may share information with: - Wix, which hosts and supports our website and related business functions. - Payment providers, including PayPal and other checkout providers. - Google Ads and related advertising services. - Email marketing and communication providers. - Streaming, video, and media providers. - Analytics providers. - Shipping and fulfillment providers. - Booking, event, invoicing, community, and business-service providers. - Professional advisers, auditors, insurers, and legal authorities when necessary. These providers receive information needed to perform their services. Wix’s current subprocessors are listed at: https://support.wix.com/en/article/list-of-wixs-sub-processors We may also disclose information when required by law, to protect people or property, enforce our agreements, or complete a merger, sale, financing, or transfer of business assets. ## 5. Google Ads and Advertising We may use Google Ads and related technologies for advertising, campaign measurement, conversion tracking, audience management, and marketing. Depending on the specific tools enabled, Google may receive information such as device information, IP address, page visits, conversions, or interactions with our services. Advertising-related sharing may qualify as “sharing,” targeted advertising, or a similar legal category under certain privacy laws. Visitors can manage advertising preferences through available cookie controls, browser settings, Google’s advertising settings, and any applicable privacy opt-out controls provided on our website or application. ## 6. International Processing We serve an international audience. Personal information may therefore be processed in the United States and other countries where Wix and our service providers operate. Those countries may have different privacy laws from your own. Providers are expected to use applicable contractual, technical, or other lawful safeguards for international data transfers. ## 7. Cookies and Similar Technologies We use essential cookies for security, sessions, site functionality, stability, and performance. With consent, we may use analytics and advertising technologies, including Google Ads and related marketing tools. Our cookie banner and consent settings allow visitors to manage non-essential cookies. You may also manage cookies through your browser: - Chrome: https://support.google.com/chrome/answer/95647 - Safari: https://support.apple.com/en-us/HT201265 - Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences - Android: https://support.google.com/chrome/answer/95647 ## 8. Marketing Communications We may send promotional communications where permitted by law. You may unsubscribe using the link in a marketing email or by contacting **rmc13.co@gmail.com**. We may continue sending non-promotional messages about transactions, bookings, payments, security, or important service changes. ## 9. Retention We generally retain information as follows: - Financial and transaction records: seven years. - Customer account information: during the relationship and generally one to two years afterward. - Marketing and prospect information: two to three years after the last interaction, or until consent is withdrawn. - Customer support correspondence: one to three years. - Website logs and cookie-related information: approximately 90 days to one year, unless longer retention is needed for security or fraud monitoring. Information may be retained longer when required for legal, tax, accounting, dispute-resolution, or security purposes. ## 10. Your Privacy Rights Depending on where you live, you may have rights to access, correct, delete, restrict, or receive a copy of your personal information. You may also have the right to object to certain uses, withdraw consent, or opt out of marketing and targeted advertising. To make a privacy request, email **rmc13.co@gmail.com**. We may verify your identity before completing a request. You will not be discriminated against for exercising applicable privacy rights. You may complain to your local privacy regulator. ## 11. California and U.S. State Privacy Rights California and other U.S. state laws may provide additional rights, including the right to know, delete, correct, opt out of certain sales or sharing, and limit certain uses of sensitive information. Because we use Google Ads and related advertising technologies, some advertising-related disclosures may qualify as “sharing” or targeted advertising under applicable law. Where required, we will provide appropriate opt-out mechanisms, including a “Do Not Sell or Share My Personal Information” option. Global Privacy Control requests will be honored where technically supported by our active privacy settings. ## 12. Security Our website is built and hosted using Wix. Wix provides security for its underlying platform and infrastructure. We also use reasonable administrative, technical, and organizational measures to protect personal information. No system is completely secure, so we cannot guarantee absolute security. ## 13. Children Our services are not directed to children under 16, and we do not knowingly collect personal information from children under 16. If you believe a child has provided personal information, contact us at **rmc13.co@gmail.com**. ## 14. Public Content and Third-Party Services Information posted in public areas, community features, profiles, forums, or similar spaces may be visible to other users or the public and may be copied or shared by others. Our services may link to third-party websites, applications, streaming services, or platforms. Their privacy practices are governed by their own policies. ## 15. Policy Updates We may update this policy when our services, technology, or legal obligations change. We will post the revised policy and update its effective date. ## 16. Contact **RMC13GlobalProductions LLC** California, United States Email: **rmc13.co@gmail.com** ---